Patient Rights and Duties

Learn about your rights and duties as a patient at Dr. Tatiana Leal's aesthetic medicine center. Our mutual commitment to your wellness and safety.

Patient Rights and Duties | Dr. Tatiana Leal

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Patient Information

Our Mutual Commitment to Your Well-being

At Dr. Tatiana Leal's aesthetic medicine center, we believe in establishing a relationship of trust and mutual respect with our patients. Understanding your rights and duties ensures the best experience and results in your treatment.

Patient Duties

As a patient at our medical center, it's important to comply with the following responsibilities:

  • Present identification at Torre Magna PI Building reception
  • Show identification at the office
  • Provide complete information about current health status
  • Share accurate information with Dr. Tatiana Leal and medical staff
  • Follow office rules and instructions
  • Complete payment for services rendered
  • Keep scheduled appointments or cancel with 12 hours notice
  • Follow medical recommendations provided
  • Treat staff, patients, and companions with respect
  • Care for provided facilities and equipment
  • Use communication and suggestion channels appropriately

Patient Rights

As part of our commitment to your well-being, we guarantee the following rights:

  • Respect for your personality, human dignity, and privacy
  • No discrimination based on social, economic, sexual, moral, or ideological grounds
  • Confidentiality of your information and medical process
  • Receive complete information about your process in understandable language
  • Know diagnoses, treatment alternatives, risks, and prognoses
  • Freedom to choose between presented treatment options
  • Express consent prior to any procedure
  • Written record of your entire process in medical history
  • Confidentiality of your office visits
  • Protection of your personal information
  • Services in optimal hygiene and safety conditions
  • Access to channels for submitting suggestions or complaints
  • Receive responses to all your inquiries

Our Patients' Experience

"After researching several clinics in Bogotá, I chose Dr. Tatiana Leal for her natural approach and extensive experience. I was worried about ending up with an artificial or frozen face, but she understood exactly what I was looking for. The result was better than I expected - my face looks fresh and natural, so much so that even my family didn't notice I had a treatment done. They just say I look well-rested and radiant."

- Maria Jose, age 45

Our Commitment to Excellence

At Dr. Tatiana Leal's aesthetic medicine center, we continuously work to ensure:

Questions or Suggestions?

We're here to listen and continuously improve our service.

Schedule your appointment now